Terms & Conditions
Links Up Golf Inc (hereinafter “we”, “us”, and “our”) is the go-to expert in golf travel. We are committed to creating the perfect golf package for you, our customer (hereinafter, “you”, “traveler”).
Our business address is:
Links Up Golf Inc
9580 170th Street NW, Suite 1018
Edmonton, AB T5T 5R5
Canada
1. Acceptance of the Terms
Please carefully read the following terms of use and all other rules and guidelines that we may communicate to you from time to time, as well as the terms of our suppliers (collectively, the “Terms”), as these Terms create a binding legal contract between you and Links Up Golf Inc. We also ask that you address any questions you may have with us prior to booking.
Please be aware that these Terms contain waivers of liability as well as waiver of class action and venue selection and notice clauses. By making a booking or availing yourself of our services in any manner, you agree that you have read, understood, and agree to be bound by and comply with the Terms. If at any time you do not agree to these Terms you must not make any bookings with us.
If you are making a booking as a group, the leader of the group is responsible for sharing these Terms with all members of the group and is financially responsible for the booking. We will not be liable for a group leader’s failure to share these Terms with all travelers in their group.
These Terms, our Privacy Policy (located here: https://linksupgolf.com/privacy-policy) and any other terms and policies incorporated herein by reference constitute the entire agreement between you and Links Up Golf Inc pertaining to the subject matter hereof and supersede all prior other agreements, understandings, negotiations, and discussions whether oral or written. No waiver of any of the provisions of these Terms shall constitute a waiver of any other provision hereof (whether or not similar), nor shall any such waiver constitute a continuing waiver unless otherwise expressly provided. Links Up Golf Inc contracts with suppliers and you will be subject to supplier terms and conditions as a result. We are happy to send a copy of these supplier terms to you upon request.
You represent and warrant that you are of sufficient age (21 years or over) to use our services and website and can create binding legal obligations in connection with your use, (b) you are legally authorized to act on behalf of those you represent and accept these Terms on their behalf, and (c) the information supplied by you, or members of your group, is true and correct.
2. Accuracy
Links Up Golf Inc attempts to provide accurate descriptions of the products and services on our site. However, we do not warrant that the descriptions are accurate, complete, reliable, current, or error-free. We will confirm the details of your chosen vacation (including the price) at the time of booking.
3. Price and Payment
We reserve the right to alter the price of any golf vacation, not limited to any pricing error, and we will advise you of the current price of the golf vacation before any booking. Any subsequent reduction in prices due to special offers advertised will not apply to confirmed bookings.
We display daily guide pricing on our website. These prices indicate how rates change across different times of the year and different days of the week. We refer to them as a guide price, as many of our suppliers and third-party providers offer dynamic pricing that changes regularly. At the time of booking, you will receive an accurate price for your vacation. This may be more or less than the advertised guide price, due to the dynamic costs of some suppliers.
Where daily guide pricing is not available, we advertise a “from” and “to” pricing structure to show the range in pricing across the year. The “to” price is based on the same room type as the advertised “from” price. There will be occasional dates where pricing is over and above the “to” price for a venue and the only available rate is the rack rate. Our sales team will make you aware at the time of inquiry that this may not be the best time to take your golf vacation.
Our prices include tax and other associated fees. Some of our suppliers also charge a resort fee, and in most instances, we include this charge and the relating tax in our pricing. If a resort fee or any additional fees must be paid locally by you to the supplier, you will be made aware of these costs and the process before making your booking.
After your booking is confirmed, we may vary the price of your vacation solely to allow for variations in: (i) transportation costs including the cost of fuel, (ii) dues, taxes (including local taxes) or charges for services such as embarkation and disembarkation fees at ports and airports; and (iii) the exchange rate applied to your vacation. No price variation will be made less than 30 days before the start of your vacation, and we will absorb part of any increase equivalent to 2% of the original cost of your vacation.
A deposit of 20% per person must be paid at the time of booking. The balance of the price of your vacation must be paid no later than 45 or 90 days (depending on destination and group size) before the date your contracted vacation is due to commence (the “Balance Due Date”). Bookings made less than 45 or 90 days (depending on destination and group size) before the date the vacation is due to commence must be paid in full at the time of booking. If the deposit, balance, or final balance (as applicable) is not paid by the Balance Due Date, we reserve the right to cancel your booking and retain your deposit paid.
We reserve the right to ask for an additional deposit amount for certain bookings where we need to pre-pay to the supplier an additional sum to secure your booking and may require the full balance earlier than 90 days depending on the supplier and your group size.
The cost of your accommodation does not include any services that you may use or purchase while at the accommodation other than those specifically included in the price of your vacation as set out in your booking confirmation. You must pay the hotel directly for such additional services. These may include spa treatments, purchases from pro shops, and any meals and drinks not included in the price of your vacation.
While we do accept major credit cards including Visa, Mastercard, American Express, and Discover, travelers must provide us a click authorization for every transaction for your trip. Your authorization is an agreement for us to charge your card and an acknowledgement and agreement to these terms and conditions including the cancellation terms. As such you agree not to make any improper chargebacks.
In certain cases, you can dispute charges with credit card companies (“chargebacks”). Before initiating a chargeback, we ask you first to call us to discuss any questions or concerns about our charges. We will work with you in attempting to resolve your concerns. By using our service to make a reservation, you accept and agree to our cancellation policy. Links Up Golf Inc retains the right to dispute any chargeback that is improper and recover any costs, including attorney’s fees related to improper chargebacks. Additionally, in the event of an improper chargeback, we retain the right to cancel any travel reservation related to that improper chargeback.
Improper chargebacks include, but are not limited to:
Chargebacks resulting from non-cancellable reservations, whether or not the reservation is used
Chargebacks resulting from charges authorized by family, friends, or associates
Chargebacks arising from inconsistency or inaccuracy with regard to the supplier’s product description
Chargebacks resulting from force majeure or other circumstances beyond the control of Links Up Golf Inc or the supplier
Chargebacks resulting because you do not agree with the cancellation policy
4. Cancellations / Amendments By You
If, once the booking confirmation has been issued, you wish to change the number of persons in your group booking, transfer your vacation to another person, or cancel your vacation, the person who originally booked the vacation (the lead name) must notify us in writing by email, mail, or fax.
Links Up Golf Inc incurs costs with the suppliers of your trip well in advance of your departure date. All suppliers have their own cancellation policies, which apply to your booking. Because of this, we may incur costs in cancelling confirmed bookings, particularly if cancellations occur close to the departure date, and in these circumstances, you will be charged a cancellation fee.
Please contact bookings@linksupgolf.com or your allocated customer service agent prior to confirming your vacation in order to find out your hotel or golf course’s specific cancellation policy.
5. Cancellations / Amendments By Us
Occasionally, we have to make changes to, and correct errors in, our website both before and after bookings have been confirmed, as well as cancel confirmed bookings. While we always endeavor to avoid changes and cancellations, we must reserve the right to do so.
If we have to make a significant change to or cancel your booking, we may pay you compensation, if appropriate. However, compensation will not be payable and no liability beyond offering the above-mentioned choices is accepted where we are forced to make a change or cancel as a result of force majeure or unavoidable circumstances.
6. Release
Links Up Golf Inc, and its employees, shareholders, agents, and representatives use Third Party Providers to arrange tours, transportation, golfing, lodging, and all other services related to this tour. Links Up Golf Inc is an independent contractor and is not an employee, agent, or representative of any of these Third Party Providers. All Third Party Providers are independent contractors and are not agents or employees or representatives of Links Up Golf Inc. Third Party Providers are solely responsible for their interactions with you and any and all claims, injuries, illnesses, damages, liabilities, and costs (“Claims”) suffered by you during interaction with or visit to any Third Party Provider or from any product or service of any Third Party Provider. You hereby release Links Up Golf Inc from any and all such Claims.
7. Assumption of Risk
Traveler is aware that travel may involve inherent risks, including risks associated with sport. Inherent risks include, but are not limited to, injury, illness, accidents on golf courses, transportation issues, adverse weather, and the negligence of others. Traveler hereby accepts and assumes full responsibility for any and all risks of illness, injury, or death and agrees to hold harmless and release Links Up Golf Inc from any and all claims associated with the trip.
8. Limitations; Basis of the Bargain
Applicable law may not allow for the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, you agree that because such warranty disclaimers and limitations of liability reflect a reasonable and fair allocation of risk between you and Links Up Golf Inc, our liability will be limited to the maximum extent permitted by law.
9. Complaints During Your Vacation
If you have a complaint or experience any problems during your vacation, please inform the hotel or supplier concerned as soon as possible. If the matter cannot be resolved locally, you must notify our Customer Services Department at:
Links Up Golf Inc
9580 170th Street NW, Suite 1018
Edmonton, AB T5T 5R5
Canada
Or by email at bookings@linksupgolf.com, giving your booking reference and all relevant information within 28 days of completion of your vacation.
10. Indemnification
Each traveler is expected to act responsibly and adhere to all behavior guidelines established by Links Up Golf Inc and our local suppliers. Our local suppliers reserve the right to remove you from any trip if you endanger yourself or others or disrupt others. In any such case, there will be no refund.
Traveler agrees to indemnify and hold harmless Links Up Golf Inc and its officers, directors, employees, and agents from any losses, liabilities, or damages resulting from (i) traveler’s breach of this agreement, or (ii) any damage caused by traveler while participating in the trip.
11. Insurance
We consider adequate travel insurance to be essential. Any policy you purchase should, at a minimum, cover the cost of cancellation by you or the full costs that could be incurred in the event of accident or illness, including repatriation. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs.
12. Special Requests and Medical Problems
If you have any special requests, you must advise us at the time of booking. We will pass any reasonable requests on to the relevant supplier, but we cannot guarantee that any request will be met.
If you or any member of your party has any medical problem or disability that may require assistance, it is your responsibility to tell us before you book. We must reserve the right to decline your booking or cancel it if we cannot properly accommodate the particular needs of the person concerned.
13. Passports, Visas, and Destinations
It is your responsibility to ensure that you have the correct travel documentation for your destination. Links Up Golf Inc will not be liable if you are refused transportation or entry due to incorrect documentation. We recommend checking travel advisories and entry requirements before departure.
14. Delays
In the event of transportation delays, the provision of refreshments is governed by the operator’s policy. Links Up Golf Inc cannot accept liability for delays due to travel arrangements not booked with us.
15. Changes to these Terms
Links Up Golf Inc reserves the right, in our sole discretion, to change these Terms and Conditions at any time. Updated versions of the Terms and Conditions with material changes will be provided to you and are effective immediately upon receipt via email. Your continued use of our services constitutes acceptance of any such changes.
16. Governing Law / Jurisdiction / Class Action Waiver / Notice
This Agreement shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.
Any claims shall be brought in a court of competent jurisdiction located in Edmonton, Alberta. You agree that you will only bring claims against Links Up Golf Inc in your individual capacity and not as a plaintiff or class member in any class action or representative proceeding.
Links Up Golf Inc shall not in any case be liable for other than compensatory damages, and your payment of a deposit on a trip means that you agree to these conditions of sale and expressly waive any right to punitive damages.
You understand and agree that no claims will be considered and that you will not bring suit against Links Up Golf Inc unless you have first provided a typewritten notice of claim to us within 30 days after the vacation or cancellation of the trip.